Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

Absolutely. All our glassware is food-safe, BPA-free, and lead-free, ensuring they are suitable for storing and serving food and beverages.

Yes, many of our jars, such as those from Weck and Le Parfait, are designed for home canning and preserving. Always follow the manufacturer's guidelines for safe canning practices.

Yes, we provide wholesale options for businesses. Please visit our Wholesale Page for more information and to apply for a wholesale account.

We offer free shipping on orders over:

  • $100 within British Columbia (BC) and Alberta (AB)
  • $125 for all other provinces in Canada

For orders below these thresholds, shipping costs are calculated at checkout based on the weight and size of the order.

Once an order is placed, it is processed promptly. Please contact us immediately at info@hastingsville.com if you need to make changes. We will do our best to accommodate your request before the order is shipped.

We accept returns on unused and unopened items. Please visit our Refunds & Returns Page for detailed instructions.

For inquiries, please email us at info@hastingsville.com. Our customer service team is available Monday to Friday, 9 AM to 5 PM (PST).