Shipping Policy

Thank you for choosing to shop with us! We want to make sure you have a smooth and enjoyable shopping experience, and that includes transparent and straightforward shipping policies. Please read the following information to understand how we handle shipping.

Order Processing

  • Orders are typically processed within 1-2 business days from the time they are placed. We do our best to get your items packed and on their way to you as quickly as possible.

Shipping Rates

  • For orders over $75 within British Columbia (BC) and Alberta (AB), we offer free shipping. For all other provinces, free shipping is available for orders over $100.
  • If any order does not meet the shipping threshold, Calculated rates will be displayed at the checkout according to the weight and size of the order.

Shipping Methods

  • We offer a variety of shipping methods to best suit your needs. During the checkout process, you will have the option to select the shipping method that fits your requirements. Please note that the shipping times may vary based on your selected method.

Shipping Destinations

  • We currently ship within Canada and the United States.

Shipping Times

  • Shipping times may vary based on your location and the selected shipping method. We work closely with our shipping partners to ensure that your order reaches you as quickly and safely as possible. However, please note that unforeseen circumstances, such as weather or other external factors, may occasionally impact delivery times.

Order Tracking

  • Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the progress of your delivery.

Lost or Damaged Packages

  • In the rare event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with you to resolve the issue and ensure that you receive your items.

Returns and Exchanges

  • If you need to make a return or exchange, please refer to our Return Policy page for detailed instructions on how to do so.

Thank you for choosing Hastingsville. We appreciate your business and hope you enjoy your shopping experience with us.